Privacy Policy

Last updated: January 2026

1. Introduction and Informational Purpose

This privacy policy explains how playgridroute Ltd ("we", "us", "our") collects, uses, and protects personal information on playgridroute.buzz. We take your privacy seriously and aim to align our practices with the principles of the UK GDPR and Data Protection Act 2018. However, this policy is provided for informational purposes only and does not constitute legal advice.

2. Data Collection

When you interact with our website, specifically by using our Contact form, we collect the following personal information:

• Your full name
• Your email address
• Your organisation type and name
• The contents of your message or enquiry

We may also automatically collect certain technical data, such as your IP address, browser type, and interaction data, through the use of cookies (see section 8).

3. Data Usage

We use your personal data exclusively for the following purposes:

• To process, evaluate, and respond to your enquiries submitted via our contact forms.
• To provide information regarding our data strategy, BI, AI readiness, and automation consulting services.
• To maintain and improve the security and functionality of our website.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., secure hosting providers, email platforms). These providers are contractually obligated to keep your information confidential and secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiries that do not result in a consulting engagement are typically deleted from our active systems within 12 months.

6. Security Measures

We implement appropriate technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. However, please note that no transmission of data over the internet can be guaranteed as completely secure.

7. Your Rights

Under the UK GDPR, you possess several rights regarding your personal data, including:

• The right to access: You may request copies of your personal data.
• The right to rectification: You may request that we correct any information you believe is inaccurate.
• The right to erasure: You may request that we erase your personal data, under certain conditions.
• The right to restrict processing: You may request that we restrict the processing of your personal data.

To exercise these rights, please contact us using the details provided in section 9.

8. Cookies

We use standard analytics and functional cookies to enhance user experience. Please review our Cookie Policy for detailed information on the types of cookies we use and how you can manage your preferences.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

playgridroute Ltd
124 City Road
London, EC1V 2NX
United Kingdom
Or via our Contact Form.